Approval Workflows for Governed AI Actions
Set each action to run automatically, run and notify, hold for approval, or remain human-only.
The action taxonomy
Every workflow action is classified up front, so autonomy runs inside boundaries.
Autonomous tier
Routine, factual, reversible actions run without interruption.
Notify tier
Actions run, then surface in the activity feed with their evidence and outcome.
Approve tier
Selected actions and defined high-impact work wait for qualified approval with context.
Audit by design
The record is a byproduct of the workflow, not an afterthought.
Full decision log
Every approved, rejected, and overridden action is recorded with its basis.
Rule inspectability
The policy is viewable and adjustable; the rule is the record.
Human-only list
Legal, security, and habitability actions follow the required human or emergency process.
Availability and approval rules
Connect your property systems, payments, and communication channels. Available actions depend on your providers, permissions, and workspace rules.
Eligible workflows can run automatically, notify you, wait for approval, or stay human-only. High-Impact Actions defined in the Terms require qualified human review and explicit approval. Legal, safety, licensing, and provider requirements still apply.
Workflow availability, input formats, outputs, permissions, retention, and integrations depend on the enabled workspace configuration and connected source systems.
The gate design guide
The full approval-gate methodology (classification, thresholds, and audit) is covered in the approval gates guide.
Applied across workflows
Collections, renewals, maintenance, and communication all run on the same control model.
Frequently asked questions
Who configures the approval policy?
The customer sets the mode for eligible actions. Defined high-impact actions and authority-restricted work still follow the required qualified-human path.
What if an action is misclassified?
Classification is inspectable; corrections are recorded and applied going forward.
Is the audit log exportable?
Review logs can be prepared for handoff to your compliance or ownership reporting.