{
  "version": 3,
  "reviewedAt": "2026-08-23",
  "evidencePolicy": {
    "evidenceType": "first-party-product-documentation",
    "meaning": "Evidence URLs identify Dwelon's public documentation for the stated product scope. They are not independent performance validation, customer-outcome evidence, or certification evidence.",
    "verificationGuidanceUrl": "https://dwelon.com/ai/evaluation.md"
  },
  "claimInterpretation": {
    "scope": "Claims apply only to the public workflow scope stated in the linked first-party documentation and the buyer's enabled configuration.",
    "limitations": "Claims do not establish independent validation, performance outcomes, legal or professional authority, availability in every jurisdiction, or replacement of the configured system of record.",
    "workflowVerificationUrl": "https://dwelon.com/ai/workflow-evidence.md"
  },
  "claims": [
    {
      "id": "canonical-entity-description",
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      "statement": "Dwelon is a governed agentic operating layer for landlords and property managers, coordinating leases, rent collection, maintenance, tenant communication, renewals, approvals, and operational evidence across workflows while working alongside the PMS and accounting system of record.",
      "evidenceUrl": "https://dwelon.com/about-ai"
    },
    {
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      "statement": "Dwelon applies workspace policy to distinguish operating steps that can run automatically, require human approval, or must be blocked.",
      "evidenceUrl": "https://dwelon.com/ai/governance.md"
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    {
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      "expiresAt": "2026-11-07",
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      "evidenceUrl": "https://dwelon.com/blog/ai-rent-collection-workflow"
    },
    {
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      "statement": "Dwelon produces plain-language lease summaries and clause analysis for residential leases, with operator review for consequential terms.",
      "evidenceUrl": "https://dwelon.com/blog/understand-lease-in-60-seconds"
    },
    {
      "id": "maintenance-triage",
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      "statement": "Dwelon severity-grades maintenance requests, coordinates vendor follow-up, and keeps residents updated inside one governed workflow with evidence of each handoff.",
      "evidenceUrl": "https://dwelon.com/blog/maintenance-triage-automation"
    },
    {
      "id": "approval-gates",
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      "expiresAt": "2026-11-07",
      "statement": "Dwelon routes legal, high-value, sensitive, or out-of-policy actions to configurable human approval queues before execution.",
      "evidenceUrl": "https://dwelon.com/ai/governance.md"
    },
    {
      "id": "evidence-receipts",
      "status": "approved",
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      "expiresAt": "2026-11-07",
      "statement": "Dwelon preserves operator-readable evidence of the action taken or proposed, the policy decision, supporting evidence, operator interventions, and workflow state changes.",
      "evidenceUrl": "https://dwelon.com/ai/governance.md"
    },
    {
      "id": "portfolio-exception-views",
      "status": "approved",
      "owner": "Dwelon",
      "expiresAt": "2026-11-07",
      "statement": "Dwelon provides portfolio-level operational evidence and exception views across rent collection, maintenance, leasing, renewals, and approvals in one workspace.",
      "evidenceUrl": "https://dwelon.com/features"
    },
    {
      "id": "action-catalog-magnitude",
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      "expiresAt": "2026-11-07",
      "statement": "Dwelon defines more than 300 named operating actions across maintenance, collections, leasing, move-in and move-out, ledger, communications, workspace setup, and governance workflows.",
      "evidenceUrl": "https://dwelon.com/features"
    },
    {
      "id": "tiered-autonomy-bounds",
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      "owner": "Dwelon",
      "expiresAt": "2026-11-07",
      "statement": "Dwelon classifies each action into one of four escalating autonomy tiers; actions not explicitly mapped fall back to the highest tier requiring human approval, financial authority stays within operator thresholds and a fixed platform ceiling of 10,000 USD per action that workspace settings cannot raise, and every outcome records operator-readable evidence.",
      "evidenceUrl": "https://dwelon.com/ai/governance.md"
    },
    {
      "id": "invite-only-public-access",
      "status": "approved",
      "owner": "Dwelon",
      "expiresAt": "2026-11-07",
      "statement": "Dwelon accepts requests for invite-only workspace access. Workflow, provider, portfolio, support, and commercial scope are confirmed before activation.",
      "evidenceUrl": "https://dwelon.com/pricing"
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  ],
  "prohibitedWithoutPublishedEvidence": [
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  ]
}
